Privacy Policy

Effective Date: 9/1/2026

Thank you for visiting the Brightside Counseling Services website (the “Site”). Brightside Counseling Services (“we,” “us,” or “our”) respects your privacy and is committed to handling information collected through our Site with appropriate care. This Privacy Policy explains what information we may collect, how we may use and disclose it, and the choices and rights that may be available to you.

Please review this Privacy Policy to understand how information associated with your use of the Site may be handled. By accessing or using the Site, you acknowledge the practices described below. If you do not agree with this Policy, please discontinue use of the Site.

Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Brightside Counseling Services website and certain online interactions with our counseling practice. It covers information you voluntarily provide, information that may be collected automatically when you use the Site, and information we may receive from third-party services that support our operations.

This Policy addresses information collected through the Site. Information obtained in connection with counseling services, treatment, or an established professional relationship may be subject to additional privacy notices, professional standards, or legal requirements.

Information We Collect

The information we collect may vary depending on how you interact with Brightside Counseling Services and which features of the Site you choose to use.

Contact and Inquiry Information

When you contact us through the Site, we may receive information such as your name, email address, telephone number, and any information you choose to include in your message or request.

We encourage visitors to provide only the information reasonably necessary for us to understand and respond to their inquiry.

Counseling and Service-Related Information

You may voluntarily provide information related to your interest in counseling services, questions about our practice, or other service-related requests.

The nature of the information collected will depend on the reason for your communication and the information you choose to provide. Submission of information through the Site does not, by itself, establish a counselor-client or other professional relationship.

Website Usage Information

Certain technical information may be collected automatically when you access or browse the Site. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and general information about your interactions with the Site.

Such information may help us understand how visitors use the Site, maintain its functionality, and identify opportunities to improve the online experience.

Information From Third-Party Sources

We may receive information from third parties that assist with website functionality, communications, analytics, or other operational services.

The information available to us through these sources may depend on the particular service involved and the manner in which you interact with it.

How We Use Your Information

Information collected through the Site may be used to operate and support Brightside Counseling Services, respond to inquiries, maintain and improve our website, communicate with visitors, and meet applicable legal or professional responsibilities.

Practice and Administrative Purposes

We may use information to support routine administrative activities, manage communications, respond to requests, and carry out other functions associated with operating our counseling practice.

Responding to Clients and Prospective Clients

Information you submit may be used to answer questions about Brightside Counseling Services, respond to requests for information, or follow up regarding counseling or related services.

We may also use information you provide to determine how best to direct or respond to your inquiry.

Website Operations and Improvement

We may use technical and usage information to maintain the Site, monitor its performance, identify and resolve technical issues, evaluate general usage patterns, and improve website functionality and accessibility.

Communications

Contact information you provide may be used to respond to you regarding your inquiry, our services, or other matters related to your interaction with Brightside Counseling Services.

Where applicable, you may have options to manage certain communications or update your preferences.

Legal and Professional Obligations

We may use information when reasonably necessary to comply with applicable laws, regulations, legal processes, licensing requirements, professional obligations, or requests from authorized government entities.

Information may also be used to protect the rights, safety, property, and legitimate interests of Brightside Counseling Services, our clients, Site visitors, and others.

How We Disclose Information

We may disclose information when reasonably necessary to support our operations, work with service providers, comply with legal or professional requirements, or protect legitimate interests.

Service Providers

We may provide information to third parties that perform services on our behalf, including companies that support website hosting, technology, communications, analytics, or other business functions.

These providers may receive information only as reasonably necessary to perform their services, subject to applicable legal and contractual requirements.

Legal and Regulatory Disclosures

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or governmental request.

We may also disclose information when reasonably necessary to protect our legal rights, address security concerns, investigate misuse of the Site, or protect the safety and interests of our practice, clients, visitors, or others.

Business Transactions

If Brightside Counseling Services becomes involved in a merger, acquisition, reorganization, transfer of assets, or similar business transaction, information may be reviewed, disclosed, or transferred as part of that transaction as permitted by applicable law.

Cookies and Similar Technologies

The Site may use cookies and comparable technologies to support website functionality, remember certain preferences, understand general visitor activity, and improve Site performance.

Cookies are small files that may be stored on your browser or device when you visit a website. Most browsers allow you to control, restrict, or delete cookies through their settings. Limiting certain cookies may affect the operation of some Site features.

Third-party services associated with the Site may also use cookies or similar technologies in accordance with their own privacy practices.

Data Security

Brightside Counseling Services uses reasonable administrative, technical, and organizational safeguards intended to protect information collected through the Site from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Visitors should use appropriate care when communicating online and avoid submitting highly sensitive information through website features that are not specifically designed for that purpose.

Data Retention

We may retain information collected through the Site for as long as reasonably necessary to fulfill the purposes for which it was collected, support appropriate business and administrative functions, comply with applicable requirements, resolve disputes, and protect our rights.

Retention periods may vary depending on the nature of the information, the purpose of collection, and applicable legal or professional obligations.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding personal information collected through the Site. These may include rights to request access to, correction of, or deletion of certain information, subject to applicable exceptions.

You may also have choices regarding certain communications and website technologies. Browser or device settings may allow you to manage cookies and similar technologies, while certain communications may include instructions for changing your preferences.

We may take reasonable steps to verify your identity before processing certain privacy-related requests.

Third-Party Websites and Services

The Site may contain links to websites, platforms, or services operated by third parties. Brightside Counseling Services does not control the privacy, security, or content practices of those third parties.

If you leave our Site or interact with an external service, information you provide may be subject to that third party’s privacy policy and terms. We encourage you to review those policies before submitting personal information.

Children’s and Minors’ Privacy

Brightside Counseling Services may provide counseling services involving children or adolescents; however, use of this Site and submission of information through it should involve a parent, legal guardian, or other authorized adult where appropriate.

Parents or guardians may provide information when contacting our practice regarding services for a minor. If you believe that a child or minor has submitted personal information through the Site without appropriate authorization or involvement, please contact us so that we may review the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Site, practices, services, legal requirements, or the way information is handled.

When revisions are made, the Effective Date shown at the top of this page may be updated. We encourage you to review this Privacy Policy periodically for the most current information about our privacy practices.

Contact Information

If you have questions about this Privacy Policy or how information collected through the Site is handled, please contact:

Brightside Counseling Services
7009 S. Potomac St., Suite 124
Centennial, CO 80112
Phone: (720) 988-8890
Email: admin@brightsidecounseling.com